FAQs

How to Place an Order?
Placing an order for our hydrogen water bottles or water filtration systems is easy! Once you've added items to your cart, click “Check Out” on the shopping page, and we’ll guide you step by step through the secure checkout process.

Which Payment Methods Do You Accept?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, and bank transfers (via PayPal) to make it convenient for you to purchase our hydrogen water bottles and filtration systems.

How Safe is My Personal Information?
Your privacy is important to us. Our website uses SSL (Secure Sockets Layer) technology to encrypt personal information during checkout, ensuring a safe and secure shopping experience. For more details, review our Privacy Policy to understand how we safeguard your data.

How Does Shipping Work?
We partner with global suppliers to bring you the best prices on our hydrogen water bottles and water filtration products. This means your items may be shipped from locations like the USA, Germany, China, and India, with delivery times ranging from 6 to 20 days. We also offer international shipping options! For more details, visit our Shipping Guide.

Can I Cancel an Order?
Yes, cancellations can be made within 24 hours of placing an order. Simply email us within this time frame, and we’ll process your request. Refunds are typically processed within 24-48 hours and will reflect in your bank account shortly after.